PRIVACY & DATA PROTECTION POLICY

Privacy Policy myr33 – How We Protect the Personal Data of Malaysian Players

Myr33 takes the protection of your personal data seriously. This document clearly explains what information we collect, how it is used, who can access it, and what rights you have as a Malaysian player. We operate in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026 Malaysia PDPA Compliance 256-bit SSL
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Myr33's Commitment to Your Privacy

Six data protection principles we uphold for every player in Malaysia

Bank-Grade Encryption

All personal data and financial transactions on myr33 are protected with 256-bit SSL encryption – the same security standard used by Malaysia's major banks such as Maybank and CIMB. Your information is inaccessible to any unauthorised party.

Full Malaysia PDPA Compliance

Myr33 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), meaning the collection, processing, and storage of your data adhere to all applicable local laws that safeguard the privacy rights of Malaysians.

No Sale of Data to Third Parties

Myr33 has never and will never sell, rent or transfer players' personal information to any third party for marketing or commercial purposes without your explicit consent. Your data belongs to you — it is not our business commodity.

Minimum Data Collection

Myr33 only collects information that is strictly necessary to provide our services, process transactions, and maintain account security. We do not collect excessive or irrelevant data beyond what is required for the services you use.

Full Control in Your Hands

Myr33 players have the right to access, correct, and request deletion of their personal data at any time. You may also opt out of receiving marketing communications from us without affecting your ability to use the platform.

Regular Security Audits

Myr33's security systems and data infrastructure undergo independent security audits on a regular basis to identify and address vulnerabilities before they can be exploited. We continuously update our security protocols in line with the latest cyber threats.

This Privacy Policy explains how myr33 ("Platform", "we") collects, uses, stores, and protects your personal information ("Player", "User") when you register for and use the myr33 platform at myr33.run. By registering an account or using the myr33 platform, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform.

This Privacy Policy forms part of the Terms & Conditions myr33 and should be read in conjunction with it. This Policy applies to all Malaysian players using the myr33 platform and is subject to Malaysia's Personal Data Protection Act 2010 (PDPA).

This Privacy Policy is a living document that may be updated from time to time. The "Last Updated" date at the top of this page reflects the most recent version currently in effect.
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Personal Information We Collect

Myr33 collects various types of personal information as you interact with our platform. This collection occurs in several circumstances:

During Account Registration:

  • Full name as shown on your Malaysia National Identity Card (MyKad).
  • An active Malaysian phone number for verification and communication purposes.
  • A valid, active email address.
  • Date of birth for age verification (myr33 only accepts players aged 21 and above).
  • The password you create (stored in a hashed format that cannot be reversed).

During Identity Verification (KYC):

  • Front and back copy of your Malaysian Identity Card (MyKad).
  • Proof of address document such as a recent Malaysian utility bill or bank statement.
  • In certain cases, myr33 may require a selfie or recent photo for additional identity verification.

During Platform Use:

  • Financial transaction records including deposit and withdrawal history in MYR via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks.
  • Betting history and gaming activity on the myr33 platform.
  • IP address and device information (device type, operating system, web browser).
  • Usage data such as pages visited, time spent, and features used.
  • Communications with the myr33 customer support team.
Data Category Example Required? Primary Purpose
Identity Name, date of birth, MyKad Yes Verification & KYC
Contact Phone number, email Yes Communication & Security
Finance RM transaction history, digital wallet Yes Payment Processing
Technical IP address, device type Automatic Security & Analytics
Usage Betting history, activity logs Automatic Audit & Improvement
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How myr33 Uses Your Data

Myr33 uses the personal information collected solely for the following purposes. We do not use your data for any other purpose without your prior consent:

  • Account Management: Creating, managing and securing your myr33 account — including processing registrations, verifying logins and updating profile information.
  • Transaction Processing: Processing all deposits and withdrawals in MYR via your chosen Malaysian local payment method, ensuring funds move in and out correctly and securely.
  • Identity Verification: Conducting KYC (Know Your Customer) checks as required by law to prevent fraud and to verify that players using the platform are individuals aged 21 and above.
  • Platform Security: To detect and prevent suspicious activity, fraud, multiple account usage, and unauthorised access attempts to myr33 systems.
  • Customer Support: Processing support requests, resolving disputes and responding to enquiries submitted to the myr33 support team.
  • Legal Compliance: To fulfil Malaysia's legal obligations, including Anti-Money Laundering (AML) reporting requirements and PDPA compliance.
  • Service Improvement: Analysing platform usage patterns on an aggregate and anonymised basis to improve features, performance and the overall user experience.
  • Service Communications: Sending you important notifications relating to your account, transactions, changes to our terms, and relevant security information.
  • Marketing Communications: Only with your consent will myr33 send you information about promotions, bonuses, and the latest offers. You may withdraw this consent at any time.
myr33 does not use your data for automated profiling that produces decisions with significant impact on you without human involvement. All major decisions, such as account suspensions, involve manual review by the myr33 team.
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Information Sharing & Disclosure

Myr33 does not sell, rent or disclose players' personal information to third parties for commercial marketing purposes. However, there are limited situations in which information sharing may occur:

Trusted Service Providers:

Myr33 may share necessary data with third-party service providers who assist us in operating the platform, including:

  • Payment gateway providers that process transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX.
  • Identity verification (KYC) service providers who assist in verifying player documents.
  • Cloud hosting providers that store platform data to strict security standards.
  • Live casino software providers that operate live dealer game tables.

All third-party providers are bound by strict data confidentiality agreements and may only use shared information for the specific purposes set out in those agreements.

Disclosure to Authorities:

Myr33 may disclose personal information to Malaysian authorities if:

  • Required by a court order or valid legal process.
  • Required in investigations into financial fraud or money laundering conducted by the Malaysian Anti-Corruption Commission (MACC) or Bank Negara Malaysia.
  • Necessary to protect public safety or prevent serious crime.

In all such cases, myr33 will endeavour to notify the players concerned unless notification is prohibited by law or court order.

myr33 does not share information with local football, badminton or esports clubs, even in the context of sports coverage on the platform. Your betting history is confidential information and is fully protected.
4

Myr33 Data Security Measures

Player data security is an absolute priority for myr33. We continuously invest in robust security infrastructure to ensure your information is always protected against unauthorized access, loss, alteration, or disclosure.

  • 256-bit SSL Encryption: All communications between your web browser and myr33's servers are encrypted using TLS 1.3 with a 256-bit key length. This means that even if your data is intercepted in transit, it cannot be read by any third party.
  • Secure Password Storage: Your password is never stored in plain text. myr33 uses the bcrypt hashing algorithm to ensure passwords cannot be recovered — even by myr33's own internal staff.
  • Two-Factor Authentication (2FA): myr33 encourages all players to enable two-factor authentication to add an extra layer of security to their account.
  • Internal Access Controls: Only staff with a legitimate business need are granted access to player data, and all access is logged and audited on a regular basis.
  • Continuous Monitoring: myr33's security system monitors platform activity continuously, 24 hours a day, to detect and respond immediately to any security threats or suspicious activity.
  • Independent Security Audits: myr33's security infrastructure undergoes regular audits by independent cybersecurity firms to identify and address any vulnerabilities before they can be exploited.

While myr33 implements all reasonable security measures, no system can be guaranteed 100% secure. Players also play an important role in keeping their accounts safe by using strong passwords, not sharing login credentials and promptly reporting any suspicious activity to the myr33 support team.

5

Players' Rights Over Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and myr33's privacy policy, you have the following rights regarding the personal data we hold about you:

Access Rights

You have the right to request a copy of the personal data myr33 holds about you. myr33 will provide this information within 21 days of receiving your request.

Right to Rectification

If you find that any of your personal information is inaccurate or incomplete, you have the right to request a correction. Some information can be updated directly through your account settings.

Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data. This is subject to myr33's legal obligation to retain specific records for the periods required under Malaysian law.

Right to Object to Processing

You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason. The objection will take effect within 5 business days.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform, where permitted by law.

Right to Restrict Processing

In certain situations — such as when myr33 is verifying the accuracy of your data or when processing is under dispute — you have the right to request a temporary restriction on the processing of your data.

To exercise any of the rights above, submit a written request to support@myr33.run with the subject line "Data Privacy Rights Request". Please include your account number and a copy of your MyKad for identity verification. myr33 will respond within 21 days of receiving your request.
6

Cookies & Tracking Technologies

Myr33 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies we use are as follows:

  • Essential Cookies (Required): These cookies are required for core myr33 platform functions such as login authentication, session management, and account security. Disabling these cookies will affect your ability to use the platform.
  • Performance Cookies: These cookies help us understand how players interact with the myr33 platform – which pages are visited most frequently, time spent in each section, and any technical errors encountered. All data is collected anonymously.
  • Functional Cookies: These cookies allow the platform to remember your preferences such as language, time zone, and display settings, providing a more personalised experience.
  • Analytics Cookies: myr33 uses analytics data collected through cookies to understand usage trends and make better-informed development decisions. This data is processed in aggregate and is not used to identify individuals personally.

You can manage and delete cookies at any time through your web browser settings. However, disabling essential cookies may affect certain features of the myr33 platform. For guidance on managing cookies in popular browsers such as Chrome, Firefox, and Safari, please refer to your browser's help documentation.

myr33 does not use cookies to track your activity on other websites outside the myr33 platform. Cross-site tracking is not practised by myr33.
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Data Retention & Deletion

Myr33 retains your personal data for as long as necessary to fulfil the purpose for which it was collected and to meet Malaysian legal obligations. myr33's data retention policy is as follows:

  • Active Account Data: For as long as your account remains active, myr33 retains all relevant data to ensure a smooth and secure service.
  • Financial Transaction Records: All transaction records in MYR are retained for a minimum of 7 years from the transaction date to meet Malaysia's accounting and anti-money laundering (AML) legal requirements.
  • Activity & Security Logs: Platform activity logs and security records are retained for 90 days for security investigation and dispute resolution purposes.
  • Support Communication Records: Communications between you and the myr33 support team are retained for 2 Years from the date of last communication.
  • After Account Closure: Upon account closure, myr33 will delete or anonymise personal data that is no longer required for legal purposes within a reasonable timeframe. Data required for legal compliance will continue to be retained for the mandated period.

To request the deletion of your account and associated data, please contact support@myr33.run. We will process your request in accordance with applicable data retention obligations under Malaysian law, and ensure that any valid account balance is returned to you before the deletion is carried out.

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Changes to This Privacy Policy

Myr33 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or added platform features. When material changes are made, myr33 will endeavour to notify players through:

  • In-platform notifications on myr33 upon login.
  • Email to your registered address, specifically for changes that significantly affect your privacy rights.
  • Update the "Last Updated" date at the top of this page.

Continued use of the myr33 platform after any updates to this Privacy Policy take effect constitutes your acceptance of the revised terms. We encourage you to review this page periodically. If you disagree with any changes, you have the right to close your account and request data deletion, subject to applicable legal retention obligations.

For any questions or concerns regarding this Privacy Policy or how myr33 handles your personal data, please contact us at support@myr33.run. Our team will respond within 48 business hours.

This Privacy Policy is governed by the laws of Malaysia. Any privacy-related disputes that cannot be resolved through myr33's internal process may be referred to the Personal Data Protection Commissioner of Malaysia.

Why Player Trust Is at the Core of myr33's Business

In the online entertainment platform industry, privacy and trust are more than legal obligations — they are the foundation of a healthy relationship between platform and player. myr33 understands that Malaysian players entrust us with highly personal information, from phone numbers and email addresses to financial transaction details involving deposits and withdrawals in MYR. We do not take that trust lightly.

When you deposit RM100 via Touch 'n Go eWallet to bet on a Malaysia Super League match or play baccarat at a myr33 live casino table, that transaction involves sensitive financial information. myr33 ensures that every ringgit you deposit and every associated transaction record is protected with the strongest encryption available in current security technology. This is not a marketing statement — it is a technical commitment that is measured and audited regularly.

Many myr33 players from across Malaysia — from Kuala Lumpur, Johor Bahru, George Town, Kota Kinabalu to Kuching — use this platform as part of how they enjoy the sports they love. Whether you're a football fan who never misses a Johor DT match, a badminton enthusiast who follows every BWF tournament featuring Lee Zii Jia, or a young gamer active in Malaysia's MLBB esports community — every one of you deserves equal and consistent privacy protection from myr33.

Myr33's approach to data privacy is built on a "minimum necessary data" principle. We do not collect information we don't need. We do not retain data beyond what is required by law or the purposes of our service. And we never use player data as a product to be sold to advertisers or unrelated third parties. This is a line myr33 will not cross, regardless of any business pressure.

On the technical side, myr33 continually invests in up-to-date data security infrastructure. Our cybersecurity team monitors the platform 24/7 to detect any intrusion attempts or unauthorised access. Every security incident detected — however minor — is investigated thoroughly, and incident reports are kept for continuous improvement purposes. Should a material data breach occur that affects players, myr33 is committed to notifying affected players in a timely manner and taking appropriate remedial action.

We also recognise that privacy is not just a matter of technology — it is a matter of organisational culture. Every myr33 staff member with access to player data undergoes comprehensive data privacy training and signs a legally binding confidentiality agreement. Privacy breaches by internal staff are treated seriously, including disciplinary and legal action where necessary.

If you ever have any questions or concerns about how myr33 handles your personal data, our team is ready to help. Reach us at support@myr33.run and we will provide a transparent, thorough explanation. Transparency is one of myr33's core values, and that extends to how we manage our players' personal data.

Contact myr33's Data Privacy Officer

For any questions, requests, or complaints regarding your data privacy at myr33, please contact us directly. myr33 is committed to responding to all data privacy enquiries within 21 business days of receipt.

Email: support@myr33.run (Subject: "Data Privacy Inquiry")  |  For information related to Responsible Gaming or Terms & Conditions ours, please visit the relevant page.

FAQ – myr33 Privacy Policy

Quick answers to the most frequently asked questions about data privacy at myr33

No. myr33 does not and will never sell, rent, or disclose players' personal data to advertisers, marketing companies, or any third party for commercial purposes without your explicit consent. Your information is only shared with essential service providers that help us operate the platform (such as Touch 'n Go, GrabPay, and DuitNow payment gateway providers) and with Malaysian authorities where required by law. All third-party providers are bound by strict confidentiality agreements and may not use your data for any purpose other than those specified.

To request a copy of your personal data, send an email to support@myr33.run with the subject line "Personal Data Access Request". In your email, include your myr33 account number and a copy of your MyKad for identity verification purposes. myr33 will process your request and provide the requested information within 21 business days of receiving a complete request. Data will be provided in a clear, readable format.

When your myr33 account is closed, we will delete or anonymise personal data that is no longer required within a reasonable period following closure. However, certain data must be retained for the periods mandated by Malaysian law, including financial transaction records (minimum 7 years) required for anti-money laundering and accounting compliance. This data will be stored securely and accessed only for legal compliance purposes. Before your account closure is processed, please ensure all valid balances have been withdrawn.

Yes, myr33 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). What PDPA compliance means for you as a player: (1) myr33 may only collect your data with your consent and for clearly stated purposes; (2) Your data cannot be used for other purposes without fresh consent; (3) You have the right to access and correct your data; (4) myr33 must take reasonable security measures to protect your data; and (5) Your data cannot be transferred outside Malaysia to countries that do not provide a comparable level of data protection, except with your consent. If you believe your privacy rights have been violated, you may file a complaint with the Personal Data Protection Commissioner of Malaysia.

Your Data Is Protected – Play with Confidence at myr33

Register your myr33 account with confidence, knowing your personal data is protected by 256-bit SSL encryption and a privacy policy in full compliance with Malaysia's PDPA. Minimum deposit RM10 via Touch 'n Go or DuitNow.

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